ina Casino & Sportsbook Data Care

This page describes what we collect when you use ina and how we keep that data protected. We at ina take your privacy seriously. Our platform operates in supported jurisdictions, and we follow applicable data protection standards to safeguard your account information, payment details, and betting history.

When you open an account with us, verify your identity, deposit funds via DANA, e-wallet, mobile banking, or bank transfer, or place a bet on Liga 1 or Champions League matches, we collect and process personal data. This policy explains what we do with it, who has access, and what rights you have.

What we collect on ina

We collect your email address, phone number, full name, date of birth, and identity document details (passport or national ID) during account registration and verification. We also collect your residential address and, where required by local law, proof of address.

When you deposit or withdraw funds, we record the payment method you choose—whether that is DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet—along with transaction amounts and timestamps. We do not store your full card or e-wallet credentials; payment processors handle that encryption.

Our platform logs your betting activity, including matches you view, markets you explore, and any wagers you place. We also collect your IP address, device type, browser version, and approximate location (city level) to detect fraud and ensure account security.

How we use your data on ina

We use your personal information to verify your identity, comply with anti-money-laundering regulations, and process your deposits and withdrawals. Account verification is mandatory before you can fund your ina account or place any bet.

We analyze your betting patterns and device data to detect suspicious activity, prevent fraud, and protect your account from unauthorized access. If we notice unusual login attempts or transactions from a new city or device, we may ask you to re-verify before proceeding.

We also use your contact details to send you account notifications, payment confirmations, and service updates. You can manage your communication preferences in your ina account settings.

Third-party processors and data sharing

We share your data with payment processors (mobile banking, local payment, online payment, and others) only to the extent necessary to complete your transaction. These partners have their own privacy policies and are responsible for their handling of your payment information.

Our servers may sit outside your jurisdiction. We use data centers in multiple regions to ensure service availability and performance. Your data may be transferred across borders in compliance with applicable law.

We may disclose your information to law enforcement, tax authorities, or regulators if required by court order or legal obligation. We do not sell your personal data to third parties for marketing purposes.

Your rights regarding ina data

You have the right to request a copy of the personal data we hold about you. You can also request correction of inaccurate information or deletion of your account and associated data, subject to legal retention requirements.

If you believe we have mishandled your data, you may lodge a complaint with your local data protection authority. We encourage you to contact our support team first so we can address your concern directly.

Cookies and tracking on ina

We use cookies to remember your login session, store your language preference, and track how you navigate our platform. These cookies help us improve your experience and detect fraud.

You can disable cookies in your browser settings, but doing so may limit your ability to use certain ina features. We do not use cookies to track you across other websites.

Data retention and security

We retain your account data for as long as your ina account is active, plus a period after closure to comply with financial and tax regulations. Betting records and transaction history are kept for at least five years.

We use industry-standard encryption (TLS/SSL) to protect data in transit. Our servers are secured with firewalls, intrusion detection, and regular security audits. However, no system is completely risk-free; we cannot guarantee absolute security.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have questions about our data practices, contact our support team via the ina platform.

Contact us about privacy

If you have questions about how we handle your data, wish to exercise your privacy rights, or believe we have violated this policy, please reach out to our support team through your ina account. We aim to respond to all inquiries within a reasonable timeframe.

This privacy policy may be updated from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or a prominent notice on our platform.